3.5 Based on 32 reviews

Town East Heating & Air Conditioning

10215 Miller Rd, Dallas, TX 75238
Available for call or text

What Customers Are Saying

Town East Heating & AC has received mixed reviews from customers, with some praising their professionalism, efficiency, and fair pricing, while others have experienced poor customer service, unprofessional technicians, and unexpected fees. Overall, the company seems to have a good reputation for their technical work, but may struggle with communication and customer satisfaction.

  • Professional and efficient technicians
  • Fair pricing and competitive quotes
  • Good technical work and attention to detail
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📊 What Customers Are Saying

"Town East Heating & AC has received mixed reviews from customers, with some praising their professionalism, efficiency, and fair pricing, while others have experienced poor customer service, unprofessional technicians, and unexpected fees. Overall, the company seems to have a good reputation for their technical work, but may struggle with communication and customer satisfaction."

✅ Pros

  • Professional and efficient technicians
  • Fair pricing and competitive quotes
  • + 3 more with a free account

⚠️ Things to Know

  • Poor customer service from some technicians and office staff
  • + 4 more with a free account

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Last updated 8/1/2026

Reviews

3.5Based on 32 reviews

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Showing 3 of 32 reviews

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1.0
106 days ago

"I called the office to schedule someone to come out. They scheduled me 6 days out. We're in in summer in Texas. I called another company and found someone who could come out the next day. I called to cancel the…"

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1.0
484 days ago

"I called the day before to have someone come check my system, and they came out the next day. It turned out the Freon was only low by a pound, but I went ahead with the refill to prevent any issues over the summer. When…"

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1.0
694 days ago

"Sent a guy out to clean coils. They said they were charging extra to clean up after the previous tech's coil cleaning. Sent him away,, never to return again!!!! Typical ploy for single women. So predictable."

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