Thermal Cool's installation service was prompt, but their after-sales support was extremely poor. The customer experienced equipment failure and was met with unprofessionalism and excuses when trying to get it fixed under warranty. The company's lack of accountability and customer care is a major concern.
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Create a Free Account"Thermal Cool's installation service was prompt, but their after-sales support was extremely poor. The customer experienced equipment failure and was met with unprofessionalism and excuses when trying to get it fixed under warranty. The company's lack of accountability and customer care is a major concern."
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Last updated 7/4/2026
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"Thermal Cool installed our walk-in at our restaurant. Still wishing warranty & Its started acting up a week before Labor Day weekend. Called Joe & he put me off for a couple days. Finally Friday he said it would be…"
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Create a Free AccountHeating & Air Conditioning/HVAC in Heath · All Heath categories · How Mike's List ranks businesses
