4.5 Based on 137 reviews

The Star Auto Service

900 E Belt Line Rd, Richardson, TX 75081
Available for calls

What Customers Are Saying

Customers praise Star Auto Service for their honesty, reliability, and fair prices. They appreciate the staff's kindness, helpfulness, and willingness to explain repairs and costs. Many customers have been going to this family-owned business for years and trust them completely. However, a few reviewers had negative experiences with upselling, miscommunication, and poor customer service.

  • Honest and trustworthy
  • Fair prices
  • Kind and helpful staff

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📊 What Customers Are Saying

"Customers praise Star Auto Service for their honesty, reliability, and fair prices. They appreciate the staff's kindness, helpfulness, and willingness to explain repairs and costs. Many customers have been going to this family-owned business for years and trust them completely. However, a few reviewers had negative experiences with upselling, miscommunication, and poor customer service."

✅ Pros

  • Honest and trustworthy
  • Fair prices
  • + 3 more with a free account

⚠️ Things to Know

  • Some reviewers experienced upselling or miscommunication
  • + 2 more with a free account

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Last updated 7/4/2026

Reviews

4.5Based on 137 reviews

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Showing 3 of 137 reviews

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5.0
69 days ago

"Quick service on state inspections. They don't try to upsell on air filters or whatever underhanded tactics the quik lube places do. Owner seemed like a nice guy. Place was a bit disheveled but I come for the service…"

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5.0
109 days ago

"Great shop. Family owned and operated. No frills. Just honest people doing good work. They are a blessing."

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1.0
149 days ago

"The shop was supposed to open at 8 am. I waited until 8:30 am. Not the business model I'm looking for."

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