Customers generally have a positive experience with Terminix, citing friendly and professional technicians who effectively address pest control issues. However, some customers have experienced issues with communication, missed appointments, and inconsistent service quality. Overall, customers appreciate the thoroughness and knowledge of technicians, but some have had frustrating experiences with customer service and billing.
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Create a Free Account"Customers generally have a positive experience with Terminix, citing friendly and professional technicians who effectively address pest control issues. However, some customers have experienced issues with communication, missed appointments, and inconsistent service quality. Overall, customers appreciate the thoroughness and knowledge of technicians, but some have had frustrating experiences with customer service and billing."
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Last updated 7/2/2026
See what homeowners said about response time, pricing surprises, clean-up, and whether they would hire again.
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"Great service from Brian Haney with my quarterly pest control service. Any areas that need special attention are always addressed."
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Create a Free Account"The first tech came out and did a half way job. She claimed that no one was home when in fact my wife was home. I checked my cameras and she never tried knocking on the door to see if anyone was home even though there…"
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Create a Free Account"Been with Terminix for over 20 years starting in California until my recent move to Texas. The bugs here in Texas is as big as the state. Never seen bugs this big until my move here. Terminix to the rescue. Keep up the…"
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