Staggs Plumbing

0.0
Based on 0 reviews
709 W Rusk St Suite 105, Rockwall, TX 75087
(972) 379-... 📞 Call💬 Text

Reviews

5.0
288 days ago

"Garrett listened to the suspected problems and noises that was hearing. He investigated to find previous plumbing not done correctly. He was awesome to explain, take pictures, and fix everything with a great smile. Garrett worked in a hot attic all day and did an excellent job!! Such a nice attitude and professional."

— Jeannie Bauer
Owner response

Thanks for the awesome feedback Jeannie, we appreciate you.

1.0
296 days ago

"Lol. Had a clogged sink drain. They came right out. I was informed of the $69 call out fee. Which would be waived if we proceeded. I was informed it would be over $400 dollars to snake a simple drain. I refused, but of course had to pay $69 dollars for the call out fee. Went to home depot and bought a $25 drill snake. Had it open in 2 minutes. Think twice before losing $69."

— Chris G.
5.0
316 days ago

"Jesse and Brent showed up right in the middle of my appointment window, which is basically Olympic gold in the world of service timing. I described the strange sink behavior, and they immediately said they “probably” knew what it was. That level of confidence with a hint of mystery? Impressive. They jumped into action like a plumbing superhero duo and had all three of my bathroom sinks running smoother than a fresh jar of peanut butter. They were professional, friendly, and knew exactly what they were doing. Honestly, if I have another plumbing issue, I’m calling Stagg again and begging them to send these two legends back out. I gave them five stars because that’s the most the system allows. If I could, I’d add fireworks and a standing ovation."

— James Ishmael
Owner response

Thanks for your awesome review James!

5.0
459 days ago

"Derrian, Trent, and Raphael were fantastic. Derrian has been here before on a previous job and has won my trust! Professional, very friendly, and the quality of work was outstanding! Staggs is now my "go to" plumbing company... period!!"

— Doyle Maston
Owner response

Thank you for the kind review Doyle, it is really appreciated. We love our team, and it's great to hear that they were able to help you out. Thanks again, let us know if you have any questions.

1.0
819 days ago

"HORRIBLE experience with Staggs!!!!! Our tankless water heater started leaking carbon monoxide, they said they would send an emergency plumber to take a look last Thursday. The guy who showed up said we needed a tankless water heater specialist and that they would come out Friday, even though my husband told them it was tankless while on the phone booking the original appointment. On Friday the guys who showed up didn't do anything and sat around for 2 hours waiting on the appliance company to call them, then said they would come back Monday. On Monday they were a no show and said no follow-up was scheduled even though on the $200 invoice it said a follow-up was needed! So much for emergency plumbing! They had zero rush or care that it was leaking carbon monoxide. We fired them and ended up going with Baker Brother's Plumbing who got us a quick appointment and within 5-10 minutes of being here, he was able to quickly detect the issue and fix it! Tell me why Stagg plumbing couldn't do that? Oh, because they didn't even try! DO NOT USE THEM!"

— Madison LaRocca
5.0
2295 days ago

"Outstanding! This is a family owned and operated company that provides quality work and exceptional customer service. They were polite, professional, and efficient. I called because I needed a new dishwasher installed and it required new pipes and hoses. April (office manager/dispatch?) was very kind and helpful and scheduled an appointment for me. Matt and Juan came out first thing the next morning and took care of everything I needed and were even kind enough to look at some other work that I wanted done. They are very knowledgeable and affordable. They clean up after themselves and wear booties over their shoes to keep your floors clean. Will definitely use them for future projects! Be sure to ask for Matt!"

— Jamie Ashby
Owner response

Thanks for the great review, Jamie!

5.0
3223 days ago

"Found on the Better Business Bureau website and requested an appointment online. Mr. Staggs personally called me found out what was going on and then had his scheduling person call me to set an appointment. It was evening and they were able to schedule me the next morning. They showed up first thing in the morning with convenient text message updates about them being in route. They showed up in a company truck. They were both very polite and knowledgeable. I needed some new pipes and disposal. They were finished with the job in about an hour. They were EXTREMELY clean!!! They brought their own trash bag and paper towels... the only way I could tell they were here is all the new stuff under my kitchen sink. Josh and Matt are absolutely great guys and very professional. I will definitely be using this company again."

— Emily Zoglman
Owner response

Hi Emily - just wanted to pop in and thank you for this review you left a while back! We are so glad that you had a great experience and hope you will contact us with any future plumbing needs.

5.0
3855 days ago

"Staggs Plumbing is wonderful! Randy is very professional and does a great job, both times we have used Staggs the job was done correctly and was reasonably priced for the service. They are able to assist you at any time and Randy, the owner is very communicable on getting the appointment set up and also gives you a call to let you know when he is on his way. Would highly recommend for any plumbing needs and will be using again in the future!"

— Amber W
Owner response

Thank you Amber for your kind review - it means a lot to us as a company and also the the individual plumbers that come out to your home. We're glad to be of service.