Sonia's Magical Cleaning

0.0
Based on 0 reviews
Rockwall, TX 75032
(972) 496-... 📞 Call💬 Text

Reviews

5.0
1047 days ago

"I love Sonia's! They do a detailed and incredible job. This company is trustworthy and reliable. I leave when they come and I trust them completely. I have been a customer for more years than I can remember. The owner, Victor, is so easy to work with and says that cleaning houses is fun. 😄"

— Lisa Brand
Owner response

Hi! Lisa, Yes!, We love to help and will always do our best to be sure you are happy with our services. - Thank you so much for sharing your experience with a 5 star review! You have made our day and are really grateful. 🤘😎🎸 Hope to see you again soon! 🙏

3.0
1342 days ago

"We hired this company to clean for us since we are getting ready to list our house. Everything was cleaned well but for 2.5 hours of work was close to 700$. Now this isn't a review complaining about the price it's the fact that they moved furniture and items and never moved them back to how they were when they left. They damaged a few items as well and left a rug stained and dirty and you can see down below. Very disappointed since it's really unprofessional to just leave a client's house damaged when I specifically hired you to clean. It would be different if they addressed the damage or informed me of it but nothing was said. No one even spoke English and I couldn't understand anything they wanted to tell me. They did a great cleaning job just these few deficiencies have really left me disappointed with this company."

— Anthony Osorio
Owner response

Hi Mr. Anthony Osario and Kershel Leininger Thank so much for having us over to help out with your house cleaning yesterday. We did come as scheduled and did end up sending a second team (6 ladies!) so we could accomplish the goal being the house required over a lot more then we had originally planned for. Your house took over 15 total cleaning hours, Not just 2.5! It is very unfortunate to learn about these issues through a bad review when all you had to do is mention them to us so we could help and correct them right away. Hope you agree that, you choosing to go on line this way is definitely not the way to resolve and it only makes us all look bad. - We do our best in each and every call to provide all of our clients with a quality and professional service. Remember, We did asked you to please look at it all before we left and we were told that everything was great... Please reconsider your review to makes you look bad when we did everything we could to help in your house selling process. Thank you so much for your business a d gad bless 🙏

5.0
2433 days ago

"I have used Sonia’s since 2002 in 4 different homes. I recently moved to a new home and Sonia’s did the move-out cleaning on my old home and deep cleaned my new home. I’ve read all of the reviews, and while I see that some people have had some issues, I just wanted to share that the teams that have cleaned my homes for nearly 18 years have always done a wonderful job. Sure, sometimes things happen—but Victor always makes it right. Most importantly, this company is trustworthy. I’m very picky with every service company that I use, and I do a lot of research into every service provider. There are many reasons I’ve stayed with Sonia’s as my cleaning service for so many years: they work very hard and keep everything looking immaculate. They come when they are expected, and communicate when an issue arises. They correct mistakes, and they clean to a very high standard."

— Charles Krigbaum
5.0
2597 days ago

"Sonia's magical cleaning is fabulous! I look forward to our cleaning days every two weeks! With three kids you can imagine how dirty a house can and fast, but as soon as I walk in on cleaning day it's like the mess never existed. And my girls just LOVE to see how the wonderful ladies made their beds. It's always so cute with all the girls stuffed animals. I have used them for two years now and I'm so happy to have found this small local company that does a phenomenal job!"

— Andrea Hoedebeck
Owner response

Thank you!

5.0
3169 days ago

"I had Sonia's Magical Cleaning do a "deep" cleaning of my house. I was amazed at their attention to detail! They wiped my bathroom walls, cleaned blinds, cleaned the floors, cleaned and dusted EVERYthing. The cleaning crew is fast, friendly and serious about their business. I look forward to the days they come to clean. I highly recommend them."

— Donna Maxwell
Owner response

Thank you!

5.0
3302 days ago

"I had the best experience this week with Sonia Magical Cleaning. My house has been being cleaned by a professional cleaning service for the last year but I knew it was not clean. I called Sonia's Magical Cleaning and was amazed at the results. The whole house not only looked cleaned it felt clean. The closets, rooms, fans, laundry room, and garage were cleaned. I did not have to instruct them how to clean my house they knew how to clean. I am so excited to have a new partnership with Victor and the ladies. Great job."

— rhonda mojica
5.0
3474 days ago

"We used Sonia's Magical Cleaning for over five years. They did an excellent job every visit. Not only were they on time but also they were flexible when I needed to change. Every visit the house looked perfect and I could completely trust them if I was not able to be there. I highly recommend them."

— Diane Morris
5.0
3509 days ago

"I've been happily using Sonia's Magical Cleaning for several years. I honestly can't say enough good things about their service, promptness, availability and trustworthiness. I've moved a couple times over the years as well, and each time Sonia's has come along with me. They first help with a deep clean, then we get back into a regular schedule. I highly recommend them for your cleaning needs and believe they are fairly priced for the level of work and professionalism they provide. Victor and his team are great!"

— Jamie Elder