Customers have had mixed experiences with Service Experts, with some reporting poor quality work and unprofessional technicians, while others have praised the company's knowledgeable and courteous staff. Some customers have also expressed frustration with the company's sales tactics and communication. Overall, the company's quality of service seems to vary depending on the technician and location.
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Create a Free Account"Customers have had mixed experiences with Service Experts, with some reporting poor quality work and unprofessional technicians, while others have praised the company's knowledgeable and courteous staff. Some customers have also expressed frustration with the company's sales tactics and communication. Overall, the company's quality of service seems to vary depending on the technician and location."
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Last updated 6/30/2026
See what homeowners said about response time, pricing surprises, clean-up, and whether they would hire again.
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"Overpriced, poor quality work, and very unprofessional. Their customer service is overseas and communication is difficult. The technicians who came to my home all showed up in different uniforms, which didn’t exactly…"
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Create a Free Account"I am on the monthly maintenance pay plan so I'm not out of pocket when it's time for semi- annual service. I was extremely pleased with the techs that came out. Very knowledgeable, professional and polite.…"
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Create a Free Account"Tim was very thorough, professional and courteous. He arrived on time and performed full system maintenance a made suggestions to enhance HVAC service. I was very happy with the service and recommendations. Also will…"
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Create a Free AccountHeating & Air Conditioning/HVAC in Richardson · All Richardson categories · How Mike's List ranks businesses
