Pep Boys in Plano, TX has received mixed reviews from customers, with some praising their friendly and helpful staff, while others have experienced poor customer service, overpricing, and incompetent mechanics. Some customers have reported being quoted high prices for repairs, only to find out that the issue was not as severe as initially stated. However, others have had positive experiences with the store's services, including oil changes, tire rotations, and repairs.
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Create a Free Account"Pep Boys in Plano, TX has received mixed reviews from customers, with some praising their friendly and helpful staff, while others have experienced poor customer service, overpricing, and incompetent mechanics. Some customers have reported being quoted high prices for repairs, only to find out that the issue was not as severe as initially stated. However, others have had positive experiences with the store's services, including oil changes, tire rotations, and repairs."
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Last updated 7/26/2026
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"The guys are nice here. Very attentive. My car gets taken care of quickly. Only complaint is, I bought a set of tires and they didn't offer me the insurance. A few weeks later, one of the tires got a shard of metal in…"
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Create a Free Account"I have a company car that I make sure I take care of like my own. Check engine lights, tire psi, washing, oil changes, everything. However, even though it's a company car doesn't give me the option to just charge…"
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Create a Free Account"Came in to get new tires a month ago because discount tire wasn't open. Paid full price for 2 new tires, only to find out when I came to discount tire for a nail that they have less tread than the tires I bought a full…"
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