Customers have had mixed experiences with Orkin's service, with some praising their technicians and others experiencing poor communication and unfulfilled promises. Some customers have reported success with pest control, while others have seen no relief from their issues. The company's customer service has been a major point of contention.
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Create a Free Account"Customers have had mixed experiences with Orkin's service, with some praising their technicians and others experiencing poor communication and unfulfilled promises. Some customers have reported success with pest control, while others have seen no relief from their issues. The company's customer service has been a major point of contention."
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Last updated 6/30/2026
See what homeowners said about response time, pricing surprises, clean-up, and whether they would hire again.
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"I called about a warranty issue and needed to schedule a service call. I called 3 times and was told that I would get a call back but never got one. I finally got a visit scheduled and they never showed up. I called to…"
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Create a Free Account"Fantastic service overall. Would highly recommend to anyone. The report that comes in the email is great too."
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Create a Free Account"I have not had a good experience with orkin. I paid close to $500 and saw no relief from some American roach problems that we were having. I expressed concern and got zero response. quiten frustrating. I will be trying…"
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