Customers generally experience fast and professional service from Not Your Basic Locksmith, with many praising the company's quick response times, affordable prices, and knowledgeable technicians. However, some customers have reported issues with unreturned calls, unfinished services, and poor customer service from the office staff.
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Create a Free Account"Customers generally experience fast and professional service from Not Your Basic Locksmith, with many praising the company's quick response times, affordable prices, and knowledgeable technicians. However, some customers have reported issues with unreturned calls, unfinished services, and poor customer service from the office staff."
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Last updated 8/5/2026
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"great guys fast service"
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Create a Free Account"Scheduled them to come out and reprogram the PCM and keys on a 2012 VW Passat. Tech never showed up. It's impossible to get ahold of an actual person. They use an AI answering service. They promised same day service and…"
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Create a Free Account"No need to look anywhere else - best prices - best service- ask for ERIC - he is very professional and good guy - 10/10"
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