Molly Maid's customers have mixed experiences with the cleaning service, with some praising the thoroughness and attention to detail, while others express frustration with inconsistent quality, miscommunication, and unexpected charges. Some customers feel that the service is overpriced and that the company's policies are not always followed. However, a few customers have reported positive experiences with good communication and a job well done.
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Create a Free Account"Molly Maid's customers have mixed experiences with the cleaning service, with some praising the thoroughness and attention to detail, while others express frustration with inconsistent quality, miscommunication, and unexpected charges. Some customers feel that the service is overpriced and that the company's policies are not always followed. However, a few customers have reported positive experiences with good communication and a job well done."
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Last updated 6/30/2026
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"The way the ladies cleaned was spectacular they moved furniture and deep cleaned everything. I appreciate them so much. I didn’t get their names but I will def be using those two ladies again"
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Create a Free Account"The clean was fine. The front desk was also accommodating to rescheduling due to the city shutting off our water. Originally when I called I was quoted like $114 an hour for 3 hours. When the team arrived, I said I’d be…"
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Create a Free Account"$408 dollars to clean an empty house for 3 hours. I can't justify being charged 16% of monthly rent to clean a place 1800 sq ft. that was empty. Hardwood floors, no vacuuming. They didn't even clean the garage. $114 per…"
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