This business has multiple locations and quality products, but is often criticized for its poor customer service. Many reviewers have reported rude employees, unhelpful phone interactions, and difficulty with returns or exchanges. However, some reviewers have had positive experiences with individual employees and appreciate the business's competitive prices.
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Create a Free Account"This business has multiple locations and quality products, but is often criticized for its poor customer service. Many reviewers have reported rude employees, unhelpful phone interactions, and difficulty with returns or exchanges. However, some reviewers have had positive experiences with individual employees and appreciate the business's competitive prices."
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Last updated 7/3/2026
See what homeowners said about response time, pricing surprises, clean-up, and whether they would hire again.
Showing 3 of 41 reviews
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"I had a great experience! Ernesto usually answers the phone. He is so professional and very nice and always double checks everything. Also, Ernesto’s manager helped me out the other day and he was also very professional…"
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Create a Free Account"Same prices at home depot when I called. Guy wasn't very friendly on the phone. I will find another supplier."
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Create a Free Account"Don't order from Jordan he will over charge you. Update...Jordan isl at it again overcharging customers. He charged me $16.78 for 2x6x12s. The frisco location charged me $10.70. Be sure to ask what they are charging."
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