3.6 Based on 68 reviews

Longhorn Heating & Air Conditioning

4831 Grisham Dr, Rowlett, TX 75088, United States
Available for call or text

What Customers Are Saying

Longhorn Heating and Air Conditioning has received mixed reviews from customers, with some praising their prompt and courteous service, while others have experienced poor customer service, overcharging, and unprofessional behavior from the office staff. Some technicians, such as Hunter, have been consistently praised for their excellent service and knowledge.

  • Prompt and courteous service from some technicians
  • Knowledgeable and skilled technicians, such as Hunter
  • Some customers have reported positive experiences with the company's installation and repair services
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📊 What Customers Are Saying

"Longhorn Heating and Air Conditioning has received mixed reviews from customers, with some praising their prompt and courteous service, while others have experienced poor customer service, overcharging, and unprofessional behavior from the office staff. Some technicians, such as Hunter, have been consistently praised for their excellent service and knowledge."

✅ Pros

  • Prompt and courteous service from some technicians
  • Knowledgeable and skilled technicians, such as Hunter
  • + 3 more with a free account

⚠️ Things to Know

  • Poor customer service from the office staff, including rudeness and unprofessional behavior
  • + 4 more with a free account

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Last updated 7/4/2026

Reviews

3.6Based on 68 reviews

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Showing 3 of 68 reviews

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5.0
262 days ago

"My friend Tim recommended Longhorn services. I called their office for an appointment in Hunter. Head come out within two hours. He trouble shot my heating system which is over 25 years old and diagnosed it with a bad…"

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5.0
323 days ago

"Called the these guys the day I had a problem and 5 hours later there was a tech here fixing my unit. Everyone I talked to was down to earth and honest. Without a doubt will be calling them the next time I have problems."

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1.0
391 days ago

"The guy told us there wasn't much wrong if anything with our AC unit (despite us being told there was a serious leak). He fixed it but now it's leaking again and worse.... Ugh"

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