3.6 Based on 68 reviews

Longhorn Heating & Air Conditioning

4831 Grisham Dr, Rowlett, TX 75088, United States
Available for call or text

What Customers Are Saying

Longhorn Heating and Air Conditioning has received mixed reviews from customers, with some praising their prompt and courteous service, while others have experienced poor customer service, overcharging, and unprofessional behavior from the office staff. Some technicians, such as Hunter, have been consistently praised for their excellent service and knowledge.

Pros
  • Prompt and courteous service from some technicians
  • Knowledgeable and skilled technicians, such as Hunter

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Things to Know
  • Poor customer service from the office staff, including rudeness and unprofessional behavior

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Reviews

3.6Based on 68 reviews

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Showing 3 of 68 reviews

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1.0
43 days ago

"Parts under warranty still. Quoted $120 service fee and $90/half hour. Fine. Once they arrive, the office quoted to replace the condenser fan would be $1450 bucks. Geeze. I can get a fan from Amazon next day for…"

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1.0
86 days ago

"⭐☆☆☆☆ (1 Star) I would not recommend Longhorn AC to anyone based on the experience my wife and I had. On Saturday, my wife called to ask questions about our air conditioning system that is still under warranty. We…"

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5.0
310 days ago

"My friend Tim recommended Longhorn services. I called their office for an appointment in Hunter. Head come out within two hours. He trouble shot my heating system which is over 25 years old and diagnosed it with a bad…"

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