4.6 Based on 574 reviews

K&S Heating and Air

1409 S Jupiter Rd, Garland, TX 75042
Available for call or text

What Customers Are Saying

Customers have mixed experiences with Lex Air, with some praising their technicians' professionalism and knowledge, while others criticize the company's management, communication, and upselling practices. Some reviewers had positive experiences with specific technicians, but others reported poor service and a lack of follow-through on repairs.

  • Technicians are knowledgeable and professional
  • Some customers have had positive experiences with specific technicians, such as Mike and Alexis
  • Company offers maintenance packages and promotions
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📊 What Customers Are Saying

"Customers have mixed experiences with Lex Air, with some praising their technicians' professionalism and knowledge, while others criticize the company's management, communication, and upselling practices. Some reviewers had positive experiences with specific technicians, but others reported poor service and a lack of follow-through on repairs."

✅ Pros

  • Technicians are knowledgeable and professional
  • Some customers have had positive experiences with specific technicians, such as Mike and Alexis
  • + 1 more with a free account

⚠️ Things to Know

  • Poor communication and follow-through on repairs
  • + 2 more with a free account

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  • Full Mike's List summary and review details
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Last updated 7/3/2026

Reviews

4.6Based on 574 reviews

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1.0
27 days ago

"The absolute worst customer service I have EVER experienced in my entire life. Our 8 MONTH OLD AC unit went out on a Wednesday and I had to continuously call multiple times a day to get an update on when it would be…"

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1.0
77 days ago

"Pathetic service and response times. Have called 6 times since yesterday. My HVAC is not working since yesterday. I have 2 kids at home suffering due to heat. Everytime they are saying someone will call you right away.…"

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5.0
84 days ago

"They showed up after hours,8:30 on Friday night to complete the job. Beyond expectations."

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