Glasshouse has received mixed reviews from customers, with some experiencing excellent customer service and quality workmanship, while others have reported frustration with unresponsive staff and unfulfilled expectations. Despite some issues, the company has shown a willingness to address concerns and make things right. Overall, customers praise the company's selection and prices, but caution against potential communication breakdowns.
See Mike's List's full take on Glasshouse — no credit card required. Phone, text, and website stay visible to everyone.
See the full customer summary, all reviews, including common pros and things to know. 100% FREE—no credit card required.
Create a Free Account"Glasshouse has received mixed reviews from customers, with some experiencing excellent customer service and quality workmanship, while others have reported frustration with unresponsive staff and unfulfilled expectations. Despite some issues, the company has shown a willingness to address concerns and make things right. Overall, customers praise the company's selection and prices, but caution against potential communication breakdowns."
Create a free account to see the full customer summary. No credit card required.
Last updated 7/2/2026
See what homeowners said about response time, pricing surprises, clean-up, and whether they would hire again.
Showing 3 of 15 reviews
🔒 Full review text and owner responses are Pro features.
"We had an awkward bathroom layout to solve: a narrow jack-and-jill setup where the existing tub/shower glass door swung into the room and ate up most of the usable space. I brought the problem to The Glasshouse and Tim…"
Upgrade to Mike’s List Pro to unlock all reviews and owner responses.
Create a Free Account"I don’t give out bad reviews lightly. I normally don’t, even if I have a bad experience. This situation just left me frustrated and set me back weeks on my project. Waited about a month for a quote, I was the only one…"
Upgrade to Mike’s List Pro to unlock all reviews and owner responses.
Create a Free Account"We decided to add glass doors to a tub. We got a quote from Glasshouse and another company. Glasshouse had similar prices and better selection. We ultimately chose Glasshouse because the builder used the company for…"
Upgrade to Mike’s List Pro to unlock all reviews and owner responses.
Create a Free AccountGlass & Mirrors in Dallas · Windows Installation in Dallas · All Dallas categories · How Mike's List ranks businesses
