This Firestone location has received mixed reviews from customers, with some praising the staff's honesty and professionalism, while others have reported long wait times, overcharging, and poor work quality. Some customers have had positive experiences with specific staff members, such as Brad, Gia, and Christian, who are described as knowledgeable and helpful. However, others have reported being misled or taken advantage of by the shop's employees.
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Create a Free Account"This Firestone location has received mixed reviews from customers, with some praising the staff's honesty and professionalism, while others have reported long wait times, overcharging, and poor work quality. Some customers have had positive experiences with specific staff members, such as Brad, Gia, and Christian, who are described as knowledgeable and helpful. However, others have reported being misled or taken advantage of by the shop's employees."
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Last updated 9/5/2026
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"Lots of repeat , happy customers. Mechanics know what they are doing. Pricing is fair. This location & the one on Greenville has probably the best mechanics and customer service in Dallas. I live in Lakewood, East…"
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Create a Free Account"I had an emergency and needed two tires before leaving town for a funeral. I told Nelson, the manager at the time, that I needed the car back the same day or first thing in the morning, and if he couldn't make that…"
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Create a Free Account"I had driven to different places around town to try to get my tire fixed today and ended up getting to this Firestone minutes before closing. I know it was it was incredibly inconvenient timing for them, but they still…"
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