Denton Municipal Electric has received overwhelmingly negative reviews, with customers expressing frustration with the company's customer service, billing practices, and lack of competition. Many customers have reported issues with unexpected fees, high bills, and poor communication from the company. Some have also expressed dissatisfaction with the company's monopoly on electricity in the area, which they feel leads to a lack of accountability and poor service. However, a few customers have reported positive experiences with the company's customer service and reliability.
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Create a Free Account"Denton Municipal Electric has received overwhelmingly negative reviews, with customers expressing frustration with the company's customer service, billing practices, and lack of competition. Many customers have reported issues with unexpected fees, high bills, and poor communication from the company. Some have also expressed dissatisfaction with the company's monopoly on electricity in the area, which they feel leads to a lack of accountability and poor service. However, a few customers have reported positive experiences with the company's customer service and reliability."
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Last updated 7/4/2026
See what homeowners said about response time, pricing surprises, clean-up, and whether they would hire again.
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"Sometimes the auto-pay works and sometimes it doesn't. Be aware of this because they will charge you late fees if you forget."
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Create a Free Account"Spoke with Amanda today. She was very helpful! Friendly and professional!"
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Create a Free Account"I’m from Denton years ago. I never had a problem with Denton electric And my friends that had kids they We’re able to keep electric on during hard times. Ever since a year ago, I lived in a house and two of my toilets…"
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