Customers have had overwhelmingly positive experiences with Cool Experts, citing professionalism, excellent communication, and top-notch service. Many reviewers praised specific employees, such as Soleman Zazay, Mark, and Guillermo, for their exceptional customer service and technical expertise. Some customers even mentioned that the company helped them navigate insurance claims and replaced their AC units at no cost to them.
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Create a Free Account"Customers have had overwhelmingly positive experiences with Cool Experts, citing professionalism, excellent communication, and top-notch service. Many reviewers praised specific employees, such as Soleman Zazay, Mark, and Guillermo, for their exceptional customer service and technical expertise. Some customers even mentioned that the company helped them navigate insurance claims and replaced their AC units at no cost to them."
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Last updated 8/6/2026
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"Very easy to schedule the appointment. Guillermo, the technician, was a super nice dude. I would recommend."
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Create a Free Account"Guillermo was great. Very personable, professional and efficient at making the repair. Offered to do a couple things that were not even a part of our issues such as replace our filter."
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Create a Free Account"I had a great experience with Cool Experts Heating & Air. Their team was professional, courteous, and attentive throughout the entire process. Communication was excellent, and they arrived on time as promised. If you’re…"
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Create a Free AccountHeating & Air Conditioning/HVAC in Richardson · All Richardson categories · How Mike's List ranks businesses
