Cold Factor Heating & Air Services
4.6 Based on 40 reviews

Cold Factor Heating & Air Services

(940) 215-1510
1725 N US Hwy 377 #601, Roanoke, TX 76262
Available for call or text
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What Customers Are Saying

Customers rave about Cold Factor's exceptional service, honesty, and expertise in HVAC repairs and installations. Technicians are praised for their professionalism, thorough explanations, and willingness to go the extra mile. While a few reviewers experienced issues, the company's commitment to resolving problems and ensuring customer satisfaction is evident.

  • Exceptional customer service and communication
  • Honest and transparent technicians who prioritize customer needs
  • High-quality work and attention to detail
Services
Heating & Air Conditioning/HVAC
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📊 What Customers Are Saying

"Customers rave about Cold Factor's exceptional service, honesty, and expertise in HVAC repairs and installations. Technicians are praised for their professionalism, thorough explanations, and willingness to go the extra mile. While a few reviewers experienced issues, the company's commitment to resolving problems and ensuring customer satisfaction is evident."

✅ Pros

  • ●Exceptional customer service and communication
  • ●Honest and transparent technicians who prioritize customer needs
  • + 3 more with a free account

⚠️ Things to Know

  • ●A few reviewers experienced issues with work quality or communication
  • + 2 more with a free account

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  • Full Mike's List summary and review details
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Last updated 7/4/2026

Reviews

4.6Based on 40 reviews

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Showing 3 of 40 reviews

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5.0
98 days ago

"Excellent Service & Above-and-Beyond Customer Care! I cannot recommend Cold Factor Heating & Air Services highly enough! They recently installed a new AC system in my home, and the entire experience was absolutely…"

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1.0
106 days ago

"Sadly, cold factor didn’t did not show up for my service call waited three hours without no call or updates. I am extremely disappointed. I plan on moving forward to find another company that will be able to service…"

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5.0
113 days ago

"Nelson conducted my semi-annual system inspection. His attention to detail discovered degraded wire connectors which could caused the system to short out. He quickly repaired it and thoroughly completed inspection and…"

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