City Auto provides generally positive experiences for customers, with many praising the friendly and knowledgeable staff, quick service, and fair prices. However, some customers have reported issues with miscommunication, overcharging, and poor workmanship. Overall, customers appreciate the shop's efficiency and trustworthiness, but some have had negative experiences that have left them feeling frustrated and disrespected.
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Create a Free Account"City Auto provides generally positive experiences for customers, with many praising the friendly and knowledgeable staff, quick service, and fair prices. However, some customers have reported issues with miscommunication, overcharging, and poor workmanship. Overall, customers appreciate the shop's efficiency and trustworthiness, but some have had negative experiences that have left them feeling frustrated and disrespected."
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Last updated 7/3/2026
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"I took my car in because the window would roll down crooked. They said I needed a part and the part and labor would be 660.00. When I got my car back, they had replaced the window and there was a slice in the window.…"
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Create a Free Account"Got me in quickly addressed my concerns friendly service comfy waiting area would definitely recommend."
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Create a Free Account"Diah saved the day at the car inspection center! Explained everything clearly and got my ride fixed and passed with flying colors. Super grateful for the awesome service - made a potentially stressful experience a…"
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