Customers praise Benjamin Franklin Plumbing for their prompt, professional, and knowledgeable technicians. Many reviewers appreciate the company's willingness to stand by their warranty and offer discounts. However, one customer had a negative experience with a technician who prioritized making money over customer satisfaction.
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Create a Free Account"Customers praise Benjamin Franklin Plumbing for their prompt, professional, and knowledgeable technicians. Many reviewers appreciate the company's willingness to stand by their warranty and offer discounts. However, one customer had a negative experience with a technician who prioritized making money over customer satisfaction."
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Last updated 7/4/2026
See what homeowners said about response time, pricing surprises, clean-up, and whether they would hire again.
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"Ben was a great tech. He was very knowledgeable and personable and wasted no time getting to the correct diagnosis for our issue. He quickly solved the problem and left the premises just as he found it. I will request…"
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Create a Free Account"Roger was very pleasant and helpful. He was kind enough to identify my issue without charging me any service charge. I will sure recommend him for anyone who is looking to do a plumbing work."
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Create a Free Account"Benjamin Franklin Plumbing is the best I’ve ever encountered. They were able to arrive two hours before my scheduled time. The Plumber was cordial and quick. He provided me with a substantial discount, and I think it’s…"
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