Customers praise Benjamin Franklin Plumbing for their prompt, professional, and knowledgeable technicians. Many reviewers appreciate the company's willingness to stand by their warranty and offer discounts. However, one customer had a negative experience with a technician who prioritized making money over customer satisfaction.
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"I had a toilet and two water heaters replaced. Mike Pack was the technician who was a complete professional, down to earth and easy to talk with, and took the time to explain all my options (with no pressure). Same as…"
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Create a Free Account"I had an excellent experience with Benjamin Franklin Plumbing. Anthony and his team quickly evaluated the issue and determined that the leak was actually caused by AT&T crew. Once the source was identified, they made…"
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Create a Free Account"I had the leaking water heater replaced in a very timely manner. Joseph was very professional keeping me updated throughout the process."
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