"Bacon Plumbing receives mixed reviews, with some customers praising their technicians' politeness and professionalism, while others express frustration with the quality of work and upselling tactics. Some reviewers have had excellent experiences with specific technicians, such as Dawson, Forrest, Zack, and Tristan. Overall, the company seems to have some inconsistencies in their service quality."
Based on analysis of 5 reviews · Last updated 2/17/2026
"Looking for a reputable company to install a RV septic system. Found the best company I’ve worked with since moving to Texas. Dawson was amazing! Great customer service and showed us the problems via pictures. Reasonably priced and right on appointment time. Super pleased with this choice of workmanship, cost and customer service."
Thank you so much Kimberly for the glowing review! We're honored to be considered the best company you've worked with since moving to Texas. Dawson will be thrilled to hear your kind words—he takes great pride in providing top-notch service and transparency every step of the way. We're so glad you felt the pricing was fair and the work exceeded expectations. Welcome to Texas, and thank you for choosing Bacon!
"Zack and Tristan were awesome! Very professional and went above and beyond for us. We were super busy the day they came leaving them to figure a lot on their own which they did making our lives so much easier! They were both super friendly and did an amazing quality of work. I highly recommend and will definitely use Bacon again because of them. Thank you!"
Thank you so much for your kind words GD ! We’re thrilled to hear that Zack and Tristan provided such outstanding service and were able to make your day easier despite your busy schedule. It means a lot to know their professionalism, friendliness, and quality of work left such a positive impression. We truly appreciate your recommendation and look forward to serving you again in the future. Thanks for choosing Bacon!
"Quentin McKeehan and his partner did and excellent job helping to repair the sprinkler system at my home. They diagnosed and repaired the problem quickly, efficiently."
We appreciate you Tahirah and pleased to hear that Quentin McKeehan and his partner did and excellent job helping to repair the sprinkler system at your home. We're glad they were able to diagnose and repair the problem quickly and efficiently. Thank you very much for choosing Bacon! Team Bacon
"If you need an HONEST very knowledgeable plumber, you MUST use Forrest F with Bacon. Forrest very easily could have just told me yeah I’m gonna come out but he didn’t do that instead he directed me back to my previous company that I purchased a water heater from 5 years ago since it was still under warranty. That company ever flow was a joke would not stand behind their product, and Forrest and Bacon jumped straight in, came and took care of me and it has been an amazing experience. Avoid everflow plumbing, luckily our house didn’t burn down. Thank you Forrest and Bacon for being honest and trustworthy. I look forward to MANY years of service with you."
Thank you Ray for a wonderful review! You are correct, Forrest could have been dishonest but we take pride in having a great group here at Bacon. We thank you for allowing Bacon to get you taken care of after your experience with the other company. We look forward to providing many years of service. We are here 24/7 for what ever you need. Welcome to Bacon!
"Technicians are very polite. Especially the helpers. This was a big job and I guess it was too much for them. They tried to cover everything but got laxed a they went on. I believe the job was done right. Everything works now. The process became tedious because the plumber didn't want to do the job, and he wanted more money to do it right. Whole house re-pipe. They cut everything, everywhere. Okay. Ceilings, walls, garage. He refused to move the sinks to work behind them. So we had to do it ourselves. They crossed my hot and cold water in my shower, then tried to charge us more money to replace something in the shower when it didn't work. I have a temperature controlled shower. They came back out to correct it, switch it back and my shower worked fine. They wanted to sell us a new water heater, even though they just installed one less than a year ago. I guess 20+G wasn't enough. They kept trying to get more. Not to mention we are on the FF plan. I'm not sure. The QA person was very professional. I'm not sure I'll use them again except for my warranty. It was an exhausting week of work. Now I have 2 weeks of repair."
Thank you Winsome, for taking the time to share your honest and detailed feedback. We’re truly sorry to hear that your experience didn’t meet expectations, especially with such a major project like a whole-house re-pipe. We understand how disruptive and frustrating this must have been, and we appreciate you recognizing the professionalism of our QA team and the politeness of the crew. Your concerns are very important to us, and we want to make things right. We’d appreciate the opportunity to look into this further and see how we can address the issues you experienced. Please don’t hesitate to reach out directly so we can help resolve any remaining concerns.
