Customers generally report positive experiences with Automotive ER, citing honesty, fair prices, and quality work. However, some reviewers express dissatisfaction with the shop's communication, quoting, and customer service. A few reviewers report negative experiences with the owner, Kelly, and some mention issues with the shop's warranty and return policies.
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"If you are looking for a place you can trust with reasonable prices I highly recommend Automotive ER of Frisco! Family owned and operated with knowledgeable helpful people. Kathy was great to work with!"
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Create a Free Account"Finally found a repair shop I trust. They diagnosed a minor issue when others would've charged for major work. Fair prices, and they explain everything clearly. If you want a shop that won't rip you off, this is the…"
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Create a Free Account"From the beginning of the project where staff waited 2 hours after the scheduled arrival of my car from Nebraska to an emotional pickup Izzy and his team took a car that as every layer of the onion peeled back, a new…"
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