1st Class Heat & Air
4.8 Based on 89 reviews

1st Class Heat & Air

(214) 919-1031
Plano, TX 75023
Available for call or text
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What Customers Are Saying

Customers praise 1st Class Heat & Air for their prompt, professional, and knowledgeable service. Technicians are often mentioned by name and lauded for their friendly and courteous demeanor. Many reviewers appreciate the company's fair pricing, quick response times, and willingness to explain repairs and maintenance in a clear and transparent manner.

  • Prompt and professional service
  • Knowledgeable and friendly technicians
  • Fair pricing and transparent explanations
Services
Heating & Air Conditioning/HVAC
Better Business Bureau
A+ ✓ BBB Accredited
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📊 What Customers Are Saying

"Customers praise 1st Class Heat & Air for their prompt, professional, and knowledgeable service. Technicians are often mentioned by name and lauded for their friendly and courteous demeanor. Many reviewers appreciate the company's fair pricing, quick response times, and willingness to explain repairs and maintenance in a clear and transparent manner."

✅ Pros

  • ●Prompt and professional service
  • ●Knowledgeable and friendly technicians
  • + 3 more with a free account

⚠️ Things to Know

  • ●A few reviewers mention feeling pressured into buying new units or parts, rather than repairing existing ones
  • + 2 more with a free account

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Last updated 8/15/2026

Reviews

4.8Based on 89 reviews

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Showing 3 of 89 reviews

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5.0
41 days ago

"Jason with 1st Class AC was able to diagnose and resolve our issue quickly on a late Saturday evening. Greatly appreciate the professionalism from start to finish. Highly recommend. Rick @ The Colony TX."

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5.0
58 days ago

"We had the unfortunate luck of having our AC unit go down on July 4th but we were fortunate enough to have Jason come out very quickly to help us remedy the issue! He's extremely communicative, provides great updates,…"

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5.0
62 days ago

"Excellent service and quick response. They always get us fixed. Had to call kn 4th of July and a technician had it fixed within 2 hours of the call. We are a cool 73 and it’s 99 outside…"

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